ABOUT US
WHY US
Pinnacle is Your personal concierge
It’s always better to be accompanied by a local, with extensive connections, a lifelong knowledge of the city, and professional security experience. Our team members are bilingual, speaking both English and Spanish fluently. Let our professional security/concierge experts show you the way.
OUR TEAM
meet the squad
ERIC BALDEV
Co Founder & Executive Advisor

Eric was born in Akron, Ohio USA. He currently resides in Scottsdale, AZ. Prior to Co Founding Pinnacle Concierge Group, Eric Co Founded technology start up company PvP International Inc, and exists as their Chairman of The Board. He is involved as an investor in several other early stage start up companies. Eric possesses a compelling business acumen, and he incorporates an elevated appetite and tolerance for calculated risk into his business decisions. After spending a plethora of time in Medellin in the past few years, and forming a lifelong bond with the other Pinnacle Co Founders, Eric decided to embark on the task of becoming the architect of PCG.
PABLO ORTIZ
Pablo was born in Medellin, Colombia. He specializes in private security, and personal assistance services to a wide array of clientele. Pablo performs a variety of duties for Pinnacle Concierge Group, and is the Lead Concierge and tour/event planner. Pablo founded Pinnacle based on his passion for providing his clients with the maximum reliability, professionalism, and respect while performing his duties. Prior to founding Pinnacle, he worked in customer relations and personal assistance both in the public and private sectors. Pablo’s hobbies include practicing martial arts, lifting weights, playing video games, and trying new restaurants. Pablo believes in preparing each day mentally and physically to best focus on the challenges at hand. Skills and Competencies
  • Bilingual (English and Spanish)
  • Advanced Self Defense (Boxing/Muay Thai)
  • Weapons/Tactical Training programs in both Belgrade Serbia, and Monterrey Mexico
  • Defensive/Evasive Driving tactics
  • Plethora of experience as a professional body guard
  • Specialist in activity and event planning strategies
DAVID NAVARRETE
David Leonardo Navarrete was born in Medellin Colombia. David possesses a combined 18 years of professional experience in the fields of private security, security liaison, and concierge/public relations. David secured a Masters degree in the field of International Business and Relations from the University of Medellin. In addition to being an original co founder, David also functions as the Director of Security for Pinnacle Concierge Group. David’s passion for customer service and public relations combined with providing world class security has led him to embark on the journey that is PCG. David believes that in both life and business, establishing lasting relationships is of the utmost importance. Furthermore, he strives to connect with each client on an individual level in order to cater to their specific needs. David’s hobbies include spending time with his daughter, bodybuilding, weightlifting, practicing martial arts, and watching action movies. Skills and Competencies
  • Bilingual (English and Spanish)
  • Advanced Self Defense (Boxing/Muay Thai)
  • Weapons/Tactical Training programs in both Belgrade Serbia, and Monterrey Mexico
  • Defensive/Evasive Driving tactics
  • Plethora of experience as a professional body guard
  • Specialist in formulation of detailed security protocols
  • Specialist in developing strategies for client protection tactics
  • Proficient handling of long and short range weapons
ANDRES CANO
Andres was born in Medellin, Colombia.  He brings to the table 17 years of experience in the security/concierge industry. In addition to being an original company founder, Andres also functions as the Director of Transportation and Logistics for Pinnacle. Andres’ passion for providing his clients the maximum level of service and planning while keeping their safety as a number one priority has led him to launch Pinnacle Concierge Group. Prior to founding Pinnacle, Andres had a 2 year tenure of duty in the Colombian National Army, where he specialized in handling long range weapons. Furthermore, he spent the last 4 years honing his skills in the private sector security/tourism industry. Andres’ hobbies include spending time with his wife and young children, practicing martial arts, lifting weights, and attending soccer games. Andres’ believes that respect for his clients time, money, and the cultures in which they originate, is the most important key in operating a customer relations business. He thoroughly enjoys showing the magnificent beauty of his country - Colombia to those that wish to visit.

Skills and Competencies
  • Bilingual (English and Spanish)
  • Advanced Self Defense (Boxing/Muay Thai)
  • Weapons/Tactical Training programs in both Belgrade Serbia, and Monterrey Mexico
  • Defensive/Evasive Driving tactics
  • Plethora of experience as a professional body guard
  • Specialist in detailed logistics planning
  • Specialist in developing strategies for client protection tactics
Our company is fully licensed and insured for transport/logistics, private security, and tourism.
10k+
Happy customers
8+
Years of experience
4.8
Tripadvisor rating
95%
Repeat customer
Like most other large metropolitan areas, Medellin offers a variety of tourist destinations, and activities. It’s of the utmost importance to consider allowing our team to provide you with the best possible experience, while keep your security as our primary focus.
THE PINNACLE EXPERIENCE
What can you expect?
Security
Our team of private security professionals possesses extensive training in the areas of martial arts, weapons, and tactics. We have a combined multitude of years of experience in military service, private security, and bodyguard duties (both within the boarders of Colombia and Internationally.)
Nightlife/Tourism Planning
Allow our team to customize your perfect daytime tour or nightlife excursion. Please see below for a list of potential daytime and nightlife destinations.Full day and overnight trips to neighboring cities outside the metropolitan Medellin area are available as well.
24/7 Transportation
By staying at the forefront of travel trends and technology, we strive to provide our customers with exceptional experiences.